What's Next is a platform especially for beginner freelancers. There are multiple categories guideline through the whole work process for freelancer steps by steps and enable freelancers to build their community.
UX / UX Strategy / UI / Digital Media Design / Branding / Graphic design
Elvis Yang, Victoria Ayo, Yufei Wang
Ideation, User Experience, Platform Design, Branding
Sep 2018 - Dec 2018
"What's Next" is an online platform especially benefit for freelancers who are in the starting point. Due to the information for freelancers are scattered, so they might have no idea what they should do next in every work process, so What's Next website make any effort to help the freelancers go through the obstacles. This website provides the whole work process structures for beginner freelancers, and there are virtual characters would mentor the beginner freelancers to go through all of the work process steps by steps.
Furthermore, freelancers could leave their freelance career stories and comments below every step, so freelancers could build their community on their own, and exchange experiences and knowledge through the website.
Independent work is a new raising workforce, the working style is out of the traditional company structures. There are 68 million people engaged in independent work and make effort to diversity professional fields nowadays.
Though it is a raising workforce, but the policies do not build completely, there are lots of freelancers still get paid equalities and even not getting paid, this situation also happened in beginners freelancers in common. Furthermore, due to the way of working, freelancers are difficult to have a chance to exchange the freelance experiences and resources.
We interviewed nine participants, and want to look through the workflow, styling of work and the advantages and disadvantages of independent worker.
We explored lots of ideas to help freelancers go through the difficulties, and make them work more smoothly. There are nine-way we thinking about to help these freelancers.
It is hard to find the organized freelance information, so there are lots of freelancers would be stuck on the starting point. Therefore, we focus on gathering the knowledge and informations and reorganized it on the platform. Furthermore, also add the functions of enabling people to leave their story, leave comments on the platform and build the freelance communities.
We analysis the target groups and utilizes the persona to understand the user's pain point and goals to revise our design and plan the business plan.
There is one example of beginning freelancer go through this website of how to build the contract part.